At exclusivegourmetcooking, we aim to ensure our customers are fully satisfied with their purchases. If for any reason you are not happy with your product, we offer a straightforward refund and returns policy.

Eligibility for Returns

You can return any item within 30 days of receiving your purchase, provided the following conditions are met:

  • The item is unused and in its original condition.
  • It includes all tags, original packaging, and any accessories.
  • Proof of purchase (order confirmation or receipt) is provided.

Items that do not meet these criteria may not be eligible for a refund or exchange.

Non-Returnable Items

Certain products cannot be returned, including:

  • Gift cards
  • Items marked as final sale
  • Personalized or customized products

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the funds will be credited to your original payment method within 7-10 business days.

Late or Missing Refunds

If you haven’t received your refund within the stated timeframe, please check with your bank or credit card provider. If you still have not received your refund after that, please contact us at contact@exclusivegourmetcooking.com.

Exchanges

We only offer exchanges for defective or damaged items. If you need to exchange an item, please contact us via email at contact@exclusivegourmetcooking.com with details, and we will provide further instructions.

Return Shipping Costs

You will be responsible for covering the return shipping costs unless the item is defective or the return is due to an error on our part. Shipping costs are non-refundable.

Send all returns to: exclusivegourmetcooking
4658 Emma Street, Lakeview, Texas, United States.

For any questions or concerns, please contact us at: